By ordering from our website you enter into an agreement that is bound by our terms and conditions. We have a number of payment options available; please contact us if you require any assistance when ordering. We do not accept cheques or bank transfers.
Many of our products are made to order. Clothing can take 14 working days to be produced. Due to the process required to fulfil these items we are unable to amend an order. Please carefully check details including size and colour of garments before you proceed. Orders are automatically sent to our suppliers at checkout and they then take necessary actions to fulfil your order, for example ordering in specific stock, and so they are unable to make any changes. If you are not happy to agree to these terms please do not order from us.
As we try to ensure the shortest delivery times possible, our orders process to our suppliers for production immediately after checkout. This sometimes results in orders being shipped within hours, and so it is not always possible to cancel your order.
We incur expenses for ordering your products. If an order is cancelled we therefore reserve the right to charge 20% of the original purchase price to cover these costs. While we endeavour to respond to customer emails within 48 hours, due to the volume of correspondence this is not always possible, and so orders may be shipped before we acknowledge your cancellation request.
All orders will be posted to the address provided by you at the point of ordering. Due to the volume of orders we are processing we cannot guarantee that any address changes e-mailed to us will be amended before the order has been shipped so advise you use the correct address when making a purchase.
Our website only permits one discount code per transaction and so it is the customers decision as to which code is used. We are unable to amend orders or issue refunds due to discount codes not being applied correctly.
Products are not for resale.
Products for sale on our website are owned by Hally Designs and should under no circumstances be used, copied or altered without our written consent. Legal action will be taken if necessary.
Product images and details on our website are as accurate as possible, but please be aware that screen colours and resolutions always differ slightly to the printed version.
We are able to change prices and descriptions at any point without giving prior notice. No refund will be given if prices are changed after your purchase is complete, even if your order has not been shipped.